Editorial:Â
The Balochistan High Court’s latest initiative — introducing a dedicated WhatsApp number and email address for public complaints — marks a meaningful shift toward openness, accessibility, and public empowerment within the judicial system. This is not just a procedural reform; it is an invitation for citizens to engage directly with the justice system in ways that were previously difficult, time-consuming, and often intimidating.
For decades, obtaining certified copies of court judgments was a frustrating ordeal for clients and even for experienced lawyers. Long queues, procedural delays, and administrative hurdles made the process difficult, especially for people from remote districts of the province. With digital communication now formally integrated, citizens, litigants, and counsel will be able to request and access judgment copies far more easily. This single step reduces barriers that have existed for years and ensures that justice is not only done — but also seen to be done.
Equally important is the ability for citizens to file complaints directly against lower judiciary officials or court staff if they face misconduct, delays, or unfair treatment. Many people lacked the courage, resources, or channels to raise such concerns. This mechanism now provides them a safe and accessible option, reinforcing the idea that justice is a right, not a privilege.
The Balochistan High Court deserves recognition for taking a forward-looking approach to judicial transparency. By embracing technology, the court has empowered the public, strengthened accountability, and made justice more approachable for millions. This is a good step — one that brings the judiciary closer to the people it serves.
